Terms of Service

Last updated: February 24, 2026

These Terms of Service ("Terms") govern your access to and use of the website cynthiaconcierge.com and any services provided by Cynthia Concierge ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms.

1. Services

Cynthia Concierge provides an AI-powered business assistant that helps with lead generation, sales follow-up, scheduling, video meetings, and related business operations. Our website offers information about our services and free resources for business owners.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our services. By using our website, you represent that you meet these requirements.

3. Account and Registration

When you sign up for our services, you provide your name, email, and/or phone number. You agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials.

4. Acceptable Use

You agree not to:

5. Intellectual Property

All content on this website — including text, graphics, logos, videos, and software — is the property of Cynthia Concierge or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any content without our written permission.

6. Subscription and Payment

Certain features of our platform require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions renew automatically unless canceled before the renewal date. Refunds are handled on a case-by-case basis.

7. Free Resources

Free training materials and resources provided through our website are for your personal, non-commercial use. The information is provided for educational purposes and does not constitute professional advice. Results described in testimonials and case studies are not guaranteed and may vary.

8. AI-Generated Content

Our platform uses artificial intelligence to generate responses, perform tasks, and communicate on your behalf. While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing and approving any communications sent on your behalf.

9. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Cynthia Concierge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Cynthia Concierge and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

12. Third-Party Services

Our platform integrates with third-party services including but not limited to GoHighLevel, Stripe, Google, Meta, and LiveKit. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

13. Communications

By providing your phone number and email, you consent to receive communications from us including service updates, tips, and marketing materials. You may opt out of marketing communications at any time by replying "STOP" to any message or using the unsubscribe link in emails.

14. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

17. Contact Us

If you have questions about these Terms, contact us at:

Email: support@cynthiaconcierge.com